Right of Withdrawal

1. Your Right to Withdraw

If you purchase an item as a consumer (not for business purposes), you have the right to withdraw from the purchase agreement within 14 days without giving any reason.

The withdrawal period expires 14 days after the day you (or a person designated by you) physically receive the goods.

For service contracts (e.g., online mentorships or classes), the 14-day period begins on the day the agreement is concluded.

2. Exercising Your Right

To exercise your right of withdrawal, please inform us clearly in writing before the withdrawal period expires.

You may use the model withdrawal form provided below, but its use is not obligatory.

Contact:

Leone Tonkinson

TonkinsonARTmasters – TAM Art School of Oil Painting

Vliegdenweg 10

1406 MZ Bussum

The Netherlands

Email: leone.tonkinson@gmail.com

3. Effects of Withdrawal

  • If you withdraw from this contract, we will refund all payments received from you, including standard delivery costs, without undue delay and in any event no later than 14 days from the day we are informed of your decision to withdraw.
  • Refunds will be made using the same payment method you used for the original transaction, unless you have expressly agreed otherwise.
  • We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned them—whichever is earlier.
  • You must send back the goods within 14 days of notifying us of withdrawal. You bear the direct cost of returning the goods.

4. Exclusions from Withdrawal

The right of withdrawal does not apply to:

  • Custom or commissioned artworks, made according to your specifications or clearly personalized.
  • Digital content delivered electronically (e.g., online lessons, downloads) once access has begun.
  • Workshops or classes that have already started within the withdrawal period, with your prior consent.

5. Condition of Returned Items

Returned items must be in their original condition and packaging.

If the item has been handled beyond what is necessary to establish its nature, characteristics, or functioning, you may be held responsible for any diminished value.

Model Withdrawal Form

(Please complete and return this form only if you wish to withdraw from the contract.)

To:

Leone Tonkinson

TonkinsonARTmasters – TAM Art School of Oil Painting

Vliegdenweg 10, 1406 MZ Bussum, The Netherlands

Email: info@tonkinsonartmasters.com

I hereby give notice that I withdraw from my contract for the sale of the following goods / for the provision of the following service:

Ordered on / received on: ___________________________

Name of consumer(s): ___________________________

Address of consumer(s): ___________________________

Signature of consumer(s) (only if this form is submitted on paper): ___________________________

Date: ___________________________